![]() You can charge the Ember Travel Mug just the same way by placing it on the charging coaster. However, there is a way to confirm that the mug is charging. Unlike the smaller Ember Mug, you won’t find colored LED lights on the Ember Travel Mug. Go to the “Battery Level” section where you will find the battery percentage.Open the Ember App and click on the setting gear in the top right corner of the home screen.Download and install the Ember App on your mobile device.To pair your Ember Mug with the Ember App: In the app, you can also check the exact percentage the mug is at while it is charging. This will also help you to check and confirm that the mug is charging. You can pair the Ember Mug to your iPhone using the Ember App.When the Ember Mug is completely charged, the light will switch to green indicating the mug is fully charged. When set properly on the charging coaster, the LED light at the bottom of the Ember Mug will light up red and pulsate on and off to indicate that the Ember Mug is charging.This setting allows electricity to flow to charge the mug. The 2 prongs on the charging coaster will line up with the gold rings on the bottom of the Ember Mug.Place it on the charging coaster and it will charge immediately.When this happens, the Ember Mug will not be able to charge. ![]() The problem here is that the prongs on the charging coaster could get stuck in a depressed position. This is common with the Ember Mug and it could be one of the toughest problems to fix. This means the reset was successful.Ī charging problem could be due to the charger of the device rather than a software issue.
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